Stand Ready Return Policy
- You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). Otherwise, you need to pay return shipping. Please use tracking as we cannot be responsible for items that we do not receive.
- You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
- If you need to return an item, please e-mail customerservice@standready.com with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
- We do not accept returns of sale items, boxers/socks (unless our error or defective), items that are not in new condition, or rattlesnake club monthly products. All sales of these items are final, unless defective in which case they will be replaced by the same item (no refunds).
